Return Policy

Thank you for shopping at Ambeol! We want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we're here to help.

60-Day Money Back Guarantee:
We offer a 60-day money-back guarantee on all products. If you are not satisfied with your purchase for any reason, you may return it within 60 days of receiving your order for a full refund, excluding shipping costs.

Conditions for Returns:
To be eligible for a return, please ensure that:

  • The item is unused and in the same condition as when you received it.
  • The item is in its original packaging.
  • You have proof of purchase, such as your order number or receipt.

Return Process:
To initiate a return, please follow these steps:

  1. Contact us at hello@ambeol.com with your order number and reason for return.
  2. Our customer support team will provide you with further instructions, including the return address.
  3. Package the item securely, including all original packaging and any accessories.
  4. Ship the item back to us using a trackable shipping method.
  5. Once we receive your returned item, our team will inspect it and process your refund within 5 business days.

Refund:
Refunds will be issued to the original payment method used for the purchase. Please note that shipping costs are non-refundable. Depending on your payment method and financial institution, it may take additional time for the refund to appear in your account.

Exchanges:
We currently do not offer exchanges. If you would like to exchange an item for a different size, color, or style, please return the original item for a refund and place a new order for the desired item.

Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately at hello@ambeol.com. We will work with you to resolve the issue as quickly as possible, including providing a replacement or issuing a refund.

Contact Us:
If you have any questions or concerns about our return policy, please don't hesitate to contact us at hello@ambeol.com. Our customer support team is here to assist you.

Thank you for choosing Ambeol!